TERMS OF SERVICE
Last updated: [10 January 2025]
Welcome to Propolux! These Terms of Service (“Terms”) govern your access to and use of our website and services (collectively, the “Services”). By using our Services, you agree to comply with these Terms. Please read them carefully.
- General Terms
1.1. By accessing or using our Services, you confirm that you are at least 18 years old or have parental/guardian consent to use the Services.
1.2. These Terms are subject to updates and changes. Any changes will be effective upon posting to the website.
- Products and Services
2.1. Propolux products are for personal use only and are not intended to diagnose, treat, cure, or prevent any disease.
2.2. All product descriptions, pricing (£) and availability are subject to change without notice. We reserve the right to limit quantities.
- Ordering and Payment
3.1. All orders placed through our website are subject to acceptance and availability.
3.2. Prices are displayed in GBP (£) and may include applicable taxes, depending on your region.
3.3. Payments are processed securely via third-party providers. We do not store your payment details.
- Shipping and Delivery
4.1. Shipping times may vary based on your location. Estimated delivery times are provided at checkout.
4.2. Any customs fees or import taxes are the responsibility of the customer.
- Returns and Refunds
5.1. We accept returns for unopened and unused products within 14 days of delivery.
5.2. Refunds will be processed once the returned product is received and inspected.
5.3. For damaged or defective products, please contact us within 7 days of delivery.
- User Conduct
6.1. You agree not to use our Services for any unlawful purpose.
6.2. You must not upload viruses, spam, or engage in activities that disrupt our website’s operation.
- Liability Disclaimer
7.1. Propolux is not responsible for any indirect or consequential damages arising from your use of our Services.
7.2. Our products are provided “as is” without any warranties, except those required by law.
- Governing Law
These Terms are governed by the laws of England and Wales.
For any questions or concerns regarding these Terms, please contact us at:
Email: info@propolux.com